Image for book cover will not upload


#1

Hi,
I accidentally deleted the cover image of my book and I do not seem to be able to upload it again. The image (attached) is 2500 x 3748 pixels, and 1,997,709 bytes, so it is within the limits. It is the same file I had uploaded before, but for some reason now Pressbooks will take the name of the file but will not upload it.

I remember that I had issues before uploading other versions of this image, and would never get any feedback letting me know what was wrong.

Is there any chance Pressbooks would give a more informative message about why it doesn’t like my file (or any other file that does not upload)? Thank you so much,
Luis


#2

Hi Luis, to clarify—is this in the cover generator or Book Information? Thanks.


#3

Hi Ned,
It’s the book information.
Thanks a lot!
Luis


#4

Hi Luis, this is not something I can reproduce at the moment. Can you get your network manager to open a support ticket and we can look into it on your book? Thank you.


#5

Absolutely, thank you so much!
Luis


#6

It was all my fault, sorry. It’s fine once you press the “Save” button. I was expecting to see the thumbnail update after selecting the file. Sorry about it, and thanks a lot… once again!
Luis